Fleet-based SMEs see Digitisation as Productive Initiative, study reveals
Apr 03, 2019 • Fleet Technology • News • digitization • smart automation • SMEs • Survey • Tom Tom • TomTom Telematics; telematics
Small to Medium Enterprises (SMEs) who use vehicles are aware of digitisation benefits but many still rely on manual processes.
The study, which canvassed over a thousand companies across the EU and USA, revealed 81% of those decision makers surveyed said they could get more jobs done if they could digitise more of their workflow.
However, the majority of those questioned admitted taking a manual-paper heavy approach to every day tasks such as expense management, customer updates and quoting and invoicing.
Beverly Wise, TomTom Telematics' UK Sales Director said the survey highlighted two key areas. "First, SMEs are frustrated by the costliness, time ineffectiveness and potential for error explained when handling essential tasks manually," she explained. "And two, managers want digital solutions to take care of these jobs."
You can download the full here.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
Leave a Reply