Research Analysis: The Changing Face of the Field Service Engineer (Excerpt Three)
Mar 23, 2018 • video • Features • Management • Artificial intelligence • Augmented Reality • GE Digital • IoT • servicemax
Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings of an exclusive independent research conducted by Field Service News and sponsored by ServiceMax from GE Digital.
In this, the third and final excerpt from the full one-hour long webcast, Oldland and Notter discuss how field service organisations can and are turning to the latest technologies including Augmented Reality, Artificial Intelligence and the Internet of Things to ensure they keep attrition rates for their field service engineers low
Want to know more? The full webcast PLUS an exclusive report based on the findings of this research is available for Field Service News subscribers.
If you are a field service practitioner you may qualify for a complimentary 'industry practitioner' subscription. Click here to apply now!
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Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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