US-based Home Advisor links with BBB
Nov 23, 2015 • News • Home service professionals • HomeAdvisor • Better Business Bureau • service professionals • Software and Apps
HomeAdvisor, the US-based on-line marketplace for home services, has announced a partnership with Better Business Bureau (BBB) to provide homeowners with comprehensive and trustworthy sources of information about home service professionals.
As a result of the partnership, homeowners can now access BBB information, including accreditation status, for home service professionals included in HomeAdvisor’s pre-screened nationwide network.
HomeAdvisor allows homeowners to find trusted, local service professionals and instantly book appointments. The BBB integration, available on mobile and desktop, provides additional assurance for homeowners seeking reputable service professionals and allows consumers to click through to the BBB website to view the complete BBB Business Reviews. HomeAdvisor plans to integrate its Seal of Approval, given to service professionals who pass a rigorous background screening, on BBB’s website next year.
“Like BBB, we start with trust. With more than five million reviews submitted by homeowners and one of the industry’s most comprehensive screening processes, HomeAdvisor is a leading online marketplace to connect with home professionals,” said HomeAdvisor’s CEO, Chris Terrill. “Working with BBB further strengthens our promise to provide homeowners with trusted, qualified professionals.”
“Collaboration of this level does two things: builds the importance of marketplace trust in the eyes of businesses and gives consumers the tools they need to make informed decisions,” said Kim States, CEO of BBB Serving Denver and Boulder, and host of the conference. “We are thrilled with the additional opportunities this partnership brings to everyone involved.”
BBB assigns ratings from A+ (highest) to F (lowest) based on various aspects of the business including its complaint history with BBB, transparent business practices, and licensing and government actions known to BBB.
HomeAdvisor has connected more than 30 million homeowners to the company’s growing network of nearly 100,000 pre-screened home service professionals.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
Leave a Reply