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Kris Oldland, Editor-in-Chief, Field Service News talks to Jo Cherriman, Director Surefire about how having implemented a new field service management solution they have been able to better align their service and sales operations...

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Find out more about Surefire @ www.surefire.com  

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This light hearted trailer for Trimble Field Service Management's latest mobile workforce platform 'Work Management' does a great job of highlighting the issues of having a lack of visibility into your workforce. Getting engineers to the right place at the right time is a challenge but one that can be easily overcome with the technology available to service companies today, so don't end up with customers like Mrs Robinson and make sure you have visibility into your field service operation!