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Advanced Field Service Contact information:

Phone: 0844 815 5504
Email: fieldservice@advancedcomputersoftware.com
Web: www.advancedfieldservice.com

 

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Services Provided by Advanced Field Service:

 

• Scheduling (assisted & fully-automated)
• Call/job management
• Mobile solutions
• Contract management
• Planned preventative maintenance
• Project/installation management
• Job costing
• Accounts integration
• Stock management
• Web-enabled access
• Reporting
• Document management
• Cloud offerings 

 

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All about Advanced Field Service:

Advanced Field Service is the UK's largest dedicated field service software provider.

Designed to grow with your business, our modular, scalable software supports over 6,500 engineers every day – freeing you to concentrate on delivering exceptional customer service, time again.

Our leading integrated solutions, including Siclops and Service Director, make managing your service business easy – giving you all the tools you’ll ever need to manage your growing business: Call & Scheduling; Contracts; Parts; Mobile; Analytics; and more.

Don’t just take our word for it! Our clients include Bailey Maintenance, Blue Flame Gas, Centrica, Chubb, Costa, Ecowater Systems, Hertel, RSA, Sodexo and Weblight – to name just a few.

 

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News & Features from Advanced Field Service:

Field Service News Podcast: Episode 6 - What exactly does end-to-end field service mean?

In this edition of the Field Service News podcast we welcome back Paul Sparkes, Business Development Director with Advanced Field Service. as we look back across the findings of our research into the varying types of mobility tools being used in field service today...  Click here to hear the podcast

 

 

 

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Resources From Advanced Field Service:

The Service Managers Handbook

This must-read handbook takes a glimpse at the key areas that all service managers need to address to give your field service organisation the power to evolve from 'field service burnout' to 'best-in-breed'! Click here to download

 

 

 

Whitepaper: From cost centre to profit centre

This must-read free guide uncovers how service organisations can gain an accurate understanding of which areas of your business and client base are the most (and least) profitable. Importantly, it uncovers how to build profitable relationships with your clients - all whilst protecting your valuable bottom line. Click here to read more

 

 

CASE STUDY: Watret turns up the heat with Advanced Field Service

Heating company Watret & Co. takes on an additional 3,000 properties with no increase in workload or staff thanks to Service Director. Click here to read more

 

 

 

CASE STUDY: RSA migrates seamlessly to Siclops with a significant ROI

With managing over 2,000 jobs per day, RSA needed an end-to-end service management system that could handle their growing demands. Siclops fitted the bill with a seamless migration and a significant ROI. Click here to read more

 

 

 

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Videos

Video: Watret & Co.

In this video interview Project Manager, Anthony Watret, explains how Advanced has not only improved efficiency and productivity but also allowed them to grow both their clients and suppliers.

 

Video: SCAN COIN case study

Leading automated coin and bank note processors SCAN COIN has ‘leapt generations’ with Siclops’ powerful and adaptable platform, paying dividends and enabling growth.

 

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Contact information for eBECS:

Phone: +44 (0) 8455 441 441
email:  swilson@ebecs.com
web: https://www.ebecs.com/

 

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Services provided:

 

• Contract & Asset Management
• Service call scheduling and optimisation
• Stock & Logistics
• Quotations
• Internal Repair Centre & CRM
• Customer Web portal
• Mobile Data

 

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All about eBECS:

The eBECS philosophy is simple: Technology is about successfully connecting people, process and progress. In Field Service, profitability requires that projects are correctly estimated and completed on time while meeting or exceeding customer expectations.

To succeed today, companies need to adopt strategic and financial, project, and resource management practices. eBECS helps accomplish this with Microsoft Dynamics 365 for Field Service, an integrated solution that allows organizations to share data, work together, and make informed decisions.

Just as importantly, eBECS templated implementation and unique rapid-return methodologies deliver significant time and cost benefits to their customers.

Tailored to specific industry and business needs, eBECS’ award-winning solutions using Microsoft Dynamics 365 focus on delivering improved business performance and productivity. With Microsoft Dynamics 365 for Field Service, their Field Service customers can streamline and integrate processes, improve customer relations and service, maximise sales, minimise waste, optimise the extended supply chain and manage customer demands efficiently.

It’s a big list of desired business outcomes that the customer can happily check off, all within one integrated solution.

Most recent awards:

 

• Microsoft UK Partner of the Year 2016
• Microsoft Dynamics MEA Partner of the Year 2016
• Global IOT Partner of the Year Finalist 2016

 

 

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Latest video from eBECS:

 

See more videos from eBECS at:

 

• 5 Reasons for Site Assessment Technical Surveys
• Project Service and Field Service in Action
• Stop Stressing and Start Profiting

 

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Resources from eBECS:

On Demand Webinars:

eBECS publish a series of on demand webinars. Click the links below to find out more and download direct from the eBECS site.

 

• Strategic Field Service for the Construction Industry
• Microsoft Dynamics 365 for Field Service – Understand customers’ changing expectations
• Microsoft Dynamics 365 for PSA – Deliver projects on time, on budget, while maximising your highly skilled resources

 

 

Latest News and Features from eBECS:

View other field service management software providers