New research, reveals 72% of UK SMEs believe 5G will make them more efficient and successful.
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Nov 22, 2019 • News • 5G • future of field service • SMEs
New research, reveals 72% of UK SMEs believe 5G will make them more efficient and successful.
Nov 21, 2019 • Management • News • Cyber Security
Atos highlights significant new threats and innovative cyber security solutions that have recently gathered momentum in its new paper Digital Vision for Cyber Security 2.
Atos highlights significant new threats and innovative cyber security solutions that have recently gathered momentum in its new paper Digital Vision for Cyber Security 2.
Nov 20, 2019 • News • 5G • future of field service
First-of-its-kind collaboration creates fully-integrated AI/analytics solutions.
First-of-its-kind collaboration creates fully-integrated AI/analytics solutions.
Nov 19, 2019 • News • future of field service • Berg Insight • Smart Home
According to a new research report from the IoT analyst firm Berg Insight, the number smart homes in Europe and North America reached 64 million in 2018.
According to a new research report from the IoT analyst firm Berg Insight, the number smart homes in Europe and North America reached 64 million in 2018.
Nov 18, 2019 • News • Artificial intelligence • future of field service
Customer experience leaders combine technology and services to disrupt the legacy contact centre ecosystem with digital engagement, messaging and AI solutions.
Customer experience leaders combine technology and services to disrupt the legacy contact centre ecosystem with digital engagement, messaging and AI solutions.
Nov 15, 2019 • Management • News • future of field service • IFS • Software and Apps
Software firm open Surrey arm in South East of England.
Software firm open Surrey arm in South East of England.
Nov 14, 2019 • Management • News • partnership • Customer Satisfaction and Expectations
Customers of Service Strategies Corp can qualify to receive the NorthFace ScoreBoard Award℠ (NFSB) for customer service excellence and customers of CRMI can qualify to receive Service Capability & Performance (SCP) certification for meeting service...
Customers of Service Strategies Corp can qualify to receive the NorthFace ScoreBoard Award℠ (NFSB) for customer service excellence and customers of CRMI can qualify to receive Service Capability & Performance (SCP) certification for meeting service performance standards.
Nov 13, 2019 • Software & Apps • News • Big CHange
The Price Group, one of the UK’s pioneers in high level cleaning services, has implemented BigChange's 5-in-1 Mobile Workforce Management Platform.
The Price Group, one of the UK’s pioneers in high level cleaning services, has implemented BigChange's 5-in-1 Mobile Workforce Management Platform.
Nov 12, 2019 • Management • News • Artificial intelligence • award • Software and Apps
ContactEngine, the conversational AI technology used by large corporations to automate customer communications, together with BT’s Enterprise business, wins gold in the category of ‘Use of Technology’ at the UK Customer Experience Awards 2019.
ContactEngine, the conversational AI technology used by large corporations to automate customer communications, together with BT’s Enterprise business, wins gold in the category of ‘Use of Technology’ at the UK Customer Experience Awards 2019.
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