ARCHIVE FOR THE ‘fsn20’ CATEGORY

Across December and January we asked our readers to nominate candidates for the inaugural #FSN20, a list of the twenty most influential people in field service. We received nominations from across the globe through social media, email and even a phone call or two directly into the news-desk.

Armed with a list of candidates, a Field Service News panel selected the final list of twenty based on the number of nominations, their impact on the industry (past, present and future) and their sphere of influence in both the physical and digital world.

After much long deliberation, heartful debate (read arguing) and enormous amounts of coffee we managed to whittle our list down to a final twenty which we pleased to present to you here the inaugural edition of the #FSN20. You may not agree with our selection and if you don’t tell us, tell your friends, tell your colleagues, hell tell the world – because at the heart of it that’s what this list is all about, getting people talking about excellence in field service and raising the profile of those leading us to a better future.

We are now announcing who made the list in alphabetical order in four sections across four days. So without further ado we are pleased to bring you the second five of the #FSN20

Professor Elgar Fleisch, University of St. Gallen

With an extensive academic background that covers mechanical engineering, business economics and artificial intelligence, Fleisch has both an extensive understanding of how technology can influence business and an international reputation to match that understanding.

He has focused his research on the joining of the physical and digital worlds since the very birth of the Internet of Things and is, thus, highly regarded in the sphere. It is likely no coincidence that his presence on the executive board of CoreSystems coincides with the rapid rise of the Swiss field service management software provider, whose field service offering was the first product of its type to start taking advantage of IoT.

Follow Edgar @coresystems

 

 

Dave Hart, VP of Global Customer Transformation, ServiceMax

Another of those on our list who has worked their way upwards from field service engineer; in fact, Hart has taken most of the steps on the ladder.

From Service Engineer to VP of Service, from managing small regional teams through to managing thousands of engineers across Europe, he’s been there and done it. With this background there is an unbridled wealth of experience that Hart is able to share.

Therefore it was a great move by ServiceMax in employing him to help share that experience and deep understanding of field service with their expanding customer base.

Follow Dave @davehartprofit 

 

Martin Hotass, General Manager, Siemens Professional Education

One of the biggest risks field service faces is an ageing workforce and Siemens is one company at the forefront of tackling this problem head on.

Hotass is not only leading the charge, engaging with students and colleagues alike, but in speaking to him, he is truly passionate about bringing the best young talent not only to Siemens but also to the industry in general.

If field service is going to overcome the significant issue of replacing the current workforce successfully we need more with Hotass’ dedication to the task.

Follow Martin @SiemensUKNews

 

Professor Howard Lightfoot, Cranfield University

Co-author on ”Made to Serve” and another significant figure in the servitization movement. However, Lightfoot’s inclusion within the list is more based on his current work at Cranfield University where he is playing an instrumental role in educating the next generation of engineers via the use of some truly groundbreaking technology.

With the field service industries facing a very real crisis of an ageing workforce, the work Lightfoot is currently performing could have a profound impact on the ability of field service companies to survive this crisis with minimal impact.

Follow Howard @howardPSS

 

Mynul Khan, Founder, Field Nation

The shift away from traditional work contracts to outsourcing to local contractors has an obvious appeal for field service organisations and Field Nation, a product of Khan’s own vision, is a perfect tool for facilitating this in the twenty-first century. Dubbed an ‘ebay for field workers’ Field Nation connects workers with contractors across the U.S.

Whether such a solution could work in the multi-language, cross-border regulation framework of Europe is yet to be seen, but the rapid adoption of Field Nation suggests that there is certainly a market in the home shores at least.

Follow Mynul @fieldnation

 

See the rest of the list here: Part One, Part Three, Part Four

be social and share this feature

Yes we have reached that time of the year when various competitions are rolled our left right and centre.The best business card in field service, thre best uniform in field service, the cleanest field service fleet and so on and so forth...

However, there are three competitions that have caught our eye of late so we thought we'd share with the class...

ServiceMax's are collecting worst ever field service engineer visits....

As the folks at ServiceMax quite rightly point out field service technicians keep the world running, but they perhaps don't get appreciated all the the time. So the team at ServiceMax are collecting your best( or should that be worst?) field service anecdotes (in strictest confidentiality of course) and have commissioned award winning artist Jerry King to create a series of customised cartoons based on the anecdotes selected

Find out more and enter here

ClickSoftware look for the most extreme field service engineers out there...

ClickSoftware mean while are launching a competition to find the field service professionals that work in the most extreme locations around the world. This is olne that is sure to turn up some interesting answers from the Arctic to the Sahara there are field engineers just about everywhere! There is also some serious money being given to charity of the back of this with each winner allowed to donate £1,000.00 (or local equivalent) to the charity of their choice - good job ClickSoftware.

Find out more and enter here 

Field Service News launch the #FSN20 - make your nominations now!

OK so this didn't so much catch our eye as it's our own competition. And it's not a competition as such... more a celebration of the great and the good of our industry but this year is the launch of the inaugural Field Service News 20. A list of the 20 most influential people working in field service. It could be analysts, commentators, the head of a specific provider that has changed the way your company operates, your boss, a former boss who ever you nominate we'll look into them and see if they can make a place on the list.

We don't promise it'll be the most scientific process, and there are no prizes available, just the awesome sense of well being for saying well done to someone who has helped you, no matter how inadvertently in you working life.

So take two minutes and make a nomination now

 

Be social and share this news

As we approach the end of the year and look towards what the future holds in 2015 Field Service News thought it was time to show some appreciation to those who are driving our industry forward. The pioneers, the leaders, those who walk the path that the rest of us follow in.

So today we are proud to be launching the #FSN20 campaign to celebrate the 20 most influential people in field service.

How are we selecting these influencers? We're not - you are. Simply state who you think has had the most influence on you in your professional role. [unordered_list style="bullet"]

• Is it one of the leading analysts such as Bill Pollock, Sumair Dutta or Aly Pinder whose latest white paper struck a deep chord with you?
• Has a a piece of software or hardware revolutionised your workload so significantly the person driving that company forward has influenced you?
• What about some of those leading the way in service roles - people like Martin Summerhayes at Fujitsu or Martin Hotass at Siemens - both are pioneers tackling challenges the whole industry faces?
• Your favourite journalist perhaps - maybe Derek Korte at SmartVan, Sarah Nicastro over at Field Technologies Online or even one of our own humble scribes here at Field Service News?
• Even quite simply it could be your boss or one of your work colleagues - that inspire you everyday.

Who ever it is, simply add their name and a couple of lines about why you've nominated them in the comments section below. You can also vote via social media so spread the word amongst your colleagues a simple vote with your nominations name, company and the hashtag #FSN20 on twitter will register as a vote and there will also be postings across Facebook, Google+ and Linkedin so spread the word and get voting.

The final list will be compiled in the January edition of Field Service News which will be available in print to all our UK readers and available online and as a download for all our international readers.

be social share this news!