ARCHIVE FOR THE ‘field-service-summit’ CATEGORY

Time to Walk the Talk

Sep 12, 2019 • Featurescopperbergfuture of field serviceClickclick softwareField Service SummitUberizationUberization of field service

As the Uber blueprint disrupts the traditional service model, firms need to keep pace with the innovation or risk losing a customer-base who expect no less than exceptional. Click Software’s Ziv Barzilay, speaking to Mark Glover, explains why...

Are you on Board the Customer Service Bandwagon?

May 29, 2019 • Featurescopperbergfuture of field serviceField Service SummitParts Pricing and Logistics

Rohit Agarwal, Editorial Director with Copperberg, shares his reflections on a series of discussion groups he recently co-chaired with Field Service News’ Editor-in-Chief Kris Oldland at the Field Service Summit, where over 120 senior field service...

An Opportunity to Learn From the Best - Your Peers

Mar 26, 2019 • FeaturesManagementcopperbergField Service EventsField Service SummitThosas IgouParts Pricing and Logistics

Warwick University will once again become a central hub for field service professionals in the UK in April this year as the Field Service and Spare Parts Summits return. Field Service News will be there to participate in the deep level discussions...

How will outcome based contracts impact spare parts revenue?

Apr 09, 2018 • FeaturescopperbergField Service Summitservice supply chainThomas IgouParts Pricing and Logistics

Ahead of the forthcoming inaugural Spare Parts Summit being held in Warwick, UK on April 12th, Field Service News Editor-in-Chief, Kris Oldland talks to Thomas Igou, Content Director, Copperberg about the impact the growing trend of servitization...

Succession Planning in Field Service: The Most Important Challenge Facing Field Service Organisations

Mar 19, 2018 • FeaturesManagementcopperbergPlanningPrudence KolongRecruitmentDevelopmentField Service ForumField Service Summit

Will self-service for customers be the answer to the dwindling number of available field service technicians? Prudence Kolong, Editorial Director, Copperberg, joins the ranks of Field Service News associate columnists and in her first feature...

#fsn20 - The 20 most influential people in field service: 2017 edition (page 1)

Mar 06, 2017 • FeaturesAston Centre for Servitization Research and PracticopperbergCranfield UniversityFSN20Future of FIeld ServiceJonathan MassoudMark BrewerMark HolleranWBRXplore TechnologiesBill PollockDr John Erkoyuncufield servicefield service europeField Service ForumField Service MedicalField Service SummitField Service USAIFSStrategies for GrowthSMsumair duttaThe Service CouncilThosas Igoutim baines

Who are the most influential people in the global field service sector that you need to pay attention to in 2017?

1

Leave a Reply

Latest from Twitter

From The Archives