ARCHIVE FOR THE ‘field-service-management’ CATEGORY

IFS acquires Customerville

Jul 21, 2021 • NewsDigital Transformationfield service managementIFSGLOBALcustomerville

IFS, the global cloud enterprise applications company, announces that it has acquired Customerville.

Tell Our Customers

Jul 08, 2021 • FeaturesmanagementBBA Consultingfield service managementJim Bastonservice strategiesLeadership and Strategy

Jim Baston, President of BBA Consulting Group, continues his blog series on “supercharging” revenue generation through the field service team. In this new article, he discusses the importance of clearly communicate the service you are offering to...

Businesses Failing to Address Root Causes of Customer Experience Issues, IFS Study Finds

Jun 30, 2021 • Newsfield service managementIFSLeadership and StrategyGLOBALcustomer experience

Businesses are missing out on a significant opportunity to use technology to fix internal processes and address the root causes of customer experience issues in the wake of the pandemic, research from enterprise software specialist IFS has today...

Aston Martin Cognizant Formula One™ Team Embraces New Cost Cap Compliance with IFS

Jun 23, 2021 • NewsDigital Transformationfield service managementIFSGLOBAL

IFS, the global cloud enterprise applications company, announces that the Aston Martin Cognizant Formula One™ Team will use its enterprise resource planning (ERP) software to track costs, guide investment decisions and development choices, and...

"Talk" the Walk

Jun 17, 2021 • FeaturesmanagementBBA Consultingfield service managementJim Bastonservice strategiesLeadership and Strategy

Jim Baston, President of BBA Consulting Group, continues his blog series on “supercharging” revenue generation through the field service team. In this new article, he discusses the importance of evaluating the words we use within our organization to...

IFS Completes the Acquisition of Global Enterprise Service Management Provider Axios Systems

Jun 11, 2021 • NewsDigital Transformationfield service managementIFSGLOBALAxios Systems

IFS, the global cloud enterprise applications company, announces that it has concluded the acquisition of Axios Systems.

Get Buy-In from Supporting Divisions

May 27, 2021 • FeaturesmanagementBBA Consultingfield service managementJim Bastonservice strategiesLeadership and Strategy

In this sixth article from his blog series on “supercharging” revenue generation through the field service team, Jim Baston, President of BBA Consulting Group,discusses how to get buy-in from supporting divisions.

Jacqueline de Rojas CBE appointed to IFS Board

May 13, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

IFS, the global enterprise applications company, announces that Jacqueline de Rojas has joined its Board as a non-executive director. Following three years of successive double-digit growth, the appointment of de Rojas adds strength and depth to the...

IFS’s Q1 Hits Significant Markers with Double Digit Growth in Recurring Revenues and Triple Digit Growth in the Service Management Business

Apr 28, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

IFS, the global enterprise applications company, today announced its financial results for the first quarter—January to March of 2021. After a strong 2020, Q1 results point to a continuation of the growth trajectory across the entire business and...

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