Moverio Assist utilises smart glasses enabling real-time collaboration, firm says.
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Sep 30, 2019 • Software & Apps • News • Epson • Hardware • Smart Glasses
Moverio Assist utilises smart glasses enabling real-time collaboration, firm says.
Jun 26, 2019 • News • Remote Assistance • Epson • Hardware • Smart Glasses
New Moverio Assist Provides a Complete, Subscription-Based Solution Designed for the Transparent, Si-OLED display of Epson Moverio Smart Glasses.
New Moverio Assist Provides a Complete, Subscription-Based Solution Designed for the Transparent, Si-OLED display of Epson Moverio Smart Glasses.
Epson have announced Epson Moverio Assist – an easy-to-use, “see-what-I-see” remote assistance and inspection solution using Moverio smart glasses for difficult repairs or work tasks out in the field. By enabling real-time collaboration between remote experts and on-site field personnel, Moverio Assist helps make repairs quicker and with fewer mistakes, leading to increased productivity, improved customer satisfaction and reduced travel costs.
“Most popular remote support solutions today are phone and tablet based, and thus not hands free. There is a real market need for an affordable, turnkey, easy-to-use remote support solution for smart glasses that allows companies to connect in-field personnel with remote experts to collaborate on tasks,” said Leon Laroue, technical product manager, Augmented Reality, Epson America, Inc. “Our new solution is optimized specifically for Moverio® smart glasses to easily and efficiently connect experts with field personnel for real-time communication, inspection, instruction, and sharing of documents and videos.”
When assistance is required, a field technician wears the Moverio BT-300 or BT-350 ANSI smart glasses with built-in camera, powers it on to connect to the Internet using Wi-Fi® or a mobile hotspot, and then launches the Moverio Assist app to initiate the call to company experts logged into MoverioAssist.com via a Chrome™ or Firefox browser. Unlike those using handheld tablets or smartphones, field technicians wearing Moverio glasses have their hands free to make repairs while collaborating in real-time.
Powered by Epson’s breakthrough Si-OLED display technology, Moverio smart glasses allow field technicians to view instructions, photos, PDFs, and videos in high quality, while also giving them a wearable display that minimizes visual obstruction and can be virtually transparent when necessary. Available on a per-glasses, monthly subscription basis, Moverio Assist offers an affordable, hands-free remote assistance and inspection solution for small, medium and large enterprises.
Epson have announced Epson Moverio Assist – an easy-to-use, “see-what-I-see” remote assistance and inspection solution using Moverio smart glasses for difficult repairs or work tasks out in the field. By enabling real-time collaboration between remote experts and on-site field personnel, Moverio Assist helps make repairs quicker and with fewer mistakes, leading to increased productivity, improved customer satisfaction and reduced travel costs.
“Most popular remote support solutions today are phone and tablet based, and thus not hands free. There is a real market need for an affordable, turnkey, easy-to-use remote support solution for smart glasses that allows companies to connect in-field personnel with remote experts to collaborate on tasks,” said Leon Laroue, technical product manager, Augmented Reality, Epson America, Inc. “Our new solution is optimized specifically for Moverio® smart glasses to easily and efficiently connect experts with field personnel for real-time communication, inspection, instruction, and sharing of documents and videos.”
When assistance is required, a field technician wears the Moverio BT-300 or BT-350 ANSI smart glasses with built-in camera, powers it on to connect to the Internet using Wi-Fi® or a mobile hotspot, and then launches the Moverio Assist app to initiate the call to company experts logged into MoverioAssist.com via a Chrome™ or Firefox browser. Unlike those using handheld tablets or smartphones, field technicians wearing Moverio glasses have their hands free to make repairs while collaborating in real-time.
Powered by Epson’s breakthrough Si-OLED display technology, Moverio smart glasses allow field technicians to view instructions, photos, PDFs, and videos in high quality, while also giving them a wearable display that minimizes visual obstruction and can be virtually transparent when necessary. Available on a per-glasses, monthly subscription basis, Moverio Assist offers an affordable, hands-free remote assistance and inspection solution for small, medium and large enterprises.
Jul 31, 2018 • News • AR • Augmented Reality • Future of FIeld Service • Michael Leyva • Moverio • Brian Ballard • Epson • field service • Smart Glasses • Upskill
Epson, providers of the Moverio® augmented reality (AR) smart glasses platform, today announced both the availability of the new Moverio BT-350 ANSI Edition smart glasses and the release of the Upskill® Skylight® AR platform on Moverio...
Epson, providers of the Moverio® augmented reality (AR) smart glasses platform, today announced both the availability of the new Moverio BT-350 ANSI Edition smart glasses and the release of the Upskill® Skylight® AR platform on Moverio...
The availability of Upskill’s award-winning software with the new BT-350 ANSI Edition allows the Moverio platform to be used in a variety of commercial environments, with the goal of driving greater worldwide adoption of the technology.
Skylight, Upskill’s AR software platform interface allows hands-on workers to get the job done faster and more accurately by connecting them to the people, information and equipment they need while remaining hands-free to focus on their tasks and their tools.
“Epson was one of the first companies to see the value of smart glasses in the enterprise and their Moverio hardware is an established, trusted name in the market,” said Brian Ballard, CEO and co-founder, Upskill. “By offering the Skylight platform on the Moverio BT-350 ANSI Edition smart glasses, we add increased choice for our customers looking to adopt high quality, industrial-grade AR devices to their operations to drive significant performance improvements across their workforce.”
We’re confident that addressing this workplace safety requirement and collaborating with Upskill, will enable enterprises to accelerate smart glasses adoption across the workforceDesigned to be worn in environments that require safety glasses, the new Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements. Featuring a flexible and durable hinge-based headset, the Moverio BT-350 ANSI smart glasses can be worn comfortably on a wide range of head sizes.
Upskill has received numerous awards for Skylight, including recognition as a World Economic Forum Technology Pioneer, Gartner Cool Vendor, Hannover Messe Hermes Award Finalist, and most recently, Augmented World Expo’s “AR Best in Show,” to name a few. On average, customers using Skylight on smart glasses see a 32 per cent performance improvement in use cases that span manufacturing, logistics and field services. Skylight on the Moverio BT350 ANSI Edition creates a smart-safety glass solution for use anywhere eye protection is required for a safe working environment.
“Since Epson launched its first iteration of the Moverio smart glasses seven years ago, we have been diligently working to enhance the technology to meet the demands of end-users, including the need for an ANSI edition of the Moverio glasses,” said Michael Leyva, product manager, augmented reality solutions, Epson. “We’re confident that addressing this workplace safety requirement and collaborating with Upskill, will enable enterprises to accelerate smart glasses adoption across the workforce.”
Support and Availability The new Moverio BT-350 ANSI smart glasses will be available in July 2018 for $1,199 (USD) through authorized Epson resellers and Epson.com. For additional information on the Moverio BT-350 ANSI Glasses please visit fs-ne.ws/GNQh30l7Eh1
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