ARCHIVE FOR THE ‘case-studies’ CATEGORY

WHEN ROBOTS TALK

Jan 07, 2016 • FeaturesABB Roboticsbig dataCase StudiesInternet of ThingsIoT

The Internet of Things is enabling ABB Robotics to transforms its customer service offering, explains Magnus Sävenäs, VP Customer Service, Head of Global Field Service & Training at ABB Robotics.

JobWatch eliminates paperwork mountain at DP Doors

Sep 04, 2015 • Newsworkflow schedulingBigChangeAppsCase StudiesDP DoorsJobWatchService ManagementSoftware and Apps

Replacing a manual paper-based job scheduling system with JobWatch software from BigChange Apps, has enabled Sheffield based DP Doors to achieve greater productivity across its 23 strong mobile team. Revenue is up 25%, there is a doubling of...

Volvo Construction engineers increase productivity with M2M Intelligence

Sep 02, 2015 • FeaturesconstructionM2M Intelligencemachine to machineresourcesVolvo ConstructionCase Studiescase studies

As field service tools become increasingly Internet based connectivity becomes an ever more significant challenge. We look at how Volvo Construction overcame their connectivity woes...

Tecalemit modernises service management with Tesseract

Jul 24, 2015 • FeaturesManagementCase Studiesfield service managementField Service Management SystemsService ManagementSoftwareSoftware and AppsTecalemit Garage EquipmentAsolvi

Tecalemit is a leading UK supplier of vehicle servicing equipment. It first began using Tesseract’s service management software in 1999 and has been pursuing increased automation, greater efficiency and better service ever since assisted by its...

Case Study: The importance of upgrading - Severn Trent Services

Apr 24, 2015 • FeaturesWaterCase Studiescase studiesSoftware and Appssoftware and appsutilitiesAsolvi

Severn Trent Services has been using service management software supplied by Tesseract for nearly four years. In the latter months of 2014, they saw the wisdom of upgrading to the latest version of the software, Service Centre 5.1 (SC5.1).

Foodservice equipment company Servequip enjoys a ‘sharper’ business with Tesseract

Feb 22, 2015 • FeaturesCase StudiesCatering and HospitalityServEquipSoftware and Appssoftware and appsAsolvi

For nearly 40 years, Servequip have been in the business of supplying and maintaining foodservice equipment, with customers ranging from Prezzo and Frankie & Benny’s to celebrity chefs like Gordon Ramsay. Two years ago, they decided to improve their...

Case Study – Anglian Water

Feb 19, 2015 • FeaturesManagementAnglian Waterleadent solutionsCase Studiesclick softwareutilities

Anglian Water is the largest water and waste water company in England and Wales by geographic area, operating 1,257 water and waste water treatment works, with over 112,000km of pipework across 27,500km. Anglian Water services more than 6 million...

CASE STUDY: Tesseract and Artic Building Services a long and illustrious partnership!

Jan 12, 2015 • FeaturesBuilding ServicesCase Studiescase studySoftware and AppsAsolvi

More than eight years ago, Artic Building Services decided to incorporate Tesseract’s service management software into their core services and company operations. It’s a partnership that’s gone from strength to strength ever since.

Case Study: Efficiency is everything - Gaming giant Talarius use Tesseract to manage their engineers

Oct 30, 2014 • FeaturesGAMINGresourcesCase Studiescase studyTalariusAsolvi

Talarius, the market leaders in the arcade sector, have been using Tesseract Service Centre for the last year to manage their engineers. Feedback from Talarius is that, under Tesseract, efficiency has improved, visibility is greater and their...

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