ARCHIVE FOR THE ‘ai’ CATEGORY

Not all AI is equal...

Feb 13, 2018 • FeaturesAIArtificial INtelleingenceFuture of FIeld ServiceMArne MArtinservicepowerCustomer Satisfaction and Expectations

Marne Martin, CEO of ServicePower explains why Artificial Intelligence is going to be a fundamental part of the future of field service and why not all AI is on an equal footing...

Why field service systems of the future simply have to be part of a wider platform...

Feb 05, 2018 • FeaturesAIArtificial intelligenceFuture of FIeld ServiceChet ChauhanField Service LightningIBM WatsonSalesforceSalesforce EinsteinServitizationCustomer Satisfaction and Expectations

Salesforce’s VP of Product Management Chet Chauhan, explains why for those companies seeking to embrace a vision of outcome-based services at the heart of their business future, the platform approach is vital...

How will AI change the field service industry?

Jun 07, 2015 • FeaturesAIArtifical intelligneceFuture of FIeld ServiceClickSoftware

Artificial intelligence isn’t just the realms of Hollywood fiction these days and it could have a big impact on field service writes ClickSoftware Steve Mason...

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