Smart manufacturing sector could benefit from collaboration.
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Feb 28, 2020 • News • 5G • connectivity • Industry 4.0 • smart factory • smart manufacturing
Smart manufacturing sector could benefit from collaboration.
Ericsson and Telenor Sweden have signed an agreement making Telenor the first mobile network operator worldwide to join the Ericsson Industry Connect partner program and become a reseller of Ericsson Industry Connect.
Industries and enterprises are transforming as the digitalization of their processes, products and services accelerate. Highly reliable mobile broadband with the capabilities of 4G and 5G is becoming increasingly more important for industries to improve efficiency and flexibility in their operations, drive innovation and to stay competitive.
With this new agreement, Telenor Sweden’s industrial customers will now be able to explore and utilize the full potential of IT-centric LTE networks customized for smart manufacturing applications. This agreement is a significant step, paving the way for future 5G applications across the sector.
Ericsson’s partner program provides a vehicle for communications service providers to resell connectivity technologies to their customers. It also enables independent software vendors, system integrators and tech device partners to offer software, services, and devices as part of the Industry 4.0 ecosystem.
Kaaren Hilsen, CEO, Telenor Sweden, said: “We are proud to be the first operator joining Ericsson´s Industry Connect partner program and are ready to play a pivotal role in this exciting sector. The manufacturing industry is one of the first to truly reap the benefits of 5G, and this partnership extends our portfolio with a solution that allows Telenor Sweden to capture new opportunities in industrial verticals and improve business outcomes for our customers.”
Åsa Tamsons, Senior Vice President and Head of Business Area Technologies & New Businesses, Ericsson, said: “Industry 4.0 needs secure, reliable, wireless connectivity. By leveraging our 4G and 5G capabilities and adopting Ericsson Industry Connect, Telenor Sweden can now offer its industrial customers a unique cellular connectivity solution that increases efficiency and productivity for the smart factories of the future.”
Feb 25, 2020 • News • 5G • Artificial intelligence • future of field service • Ericsson
Ericsson has launched two new artificial intelligence (AI)-powered offerings in its Network Services portfolio, enabling communications service providers to secure always-on networks and deliver optimal user experiences.
The two new portfolio additions — Network Intelligence and Omni Network Channel – are part of Ericsson’s Network Services offering. They employ AI, automation and predictive analytics to address the complex reality faced by communications service providers: exponential data growth and the continuous introduction of new technologies such as 5G, digital transformation, and scattered information sources and insights.
Network Intelligence is an AI-driven preemptive support service that allows issues to be identified and resolved before they impact network performance. The service prevents critical outages and delivers the network stability needed for service continuity and optimal end-to-end performance. Ericsson research shows that Network Intelligence reduces critical incidents by up to 35 percent by carrying out selective data collection, and automatically resolves issues within an average of five minutes from data collection.
Omni Network Channel is a unified digital workspace for interaction between the communications service provider and Ericsson, providing easy navigation, self-help and smooth collaboration. The workspace enhances network performance and consumer satisfaction through faster resolution of both the communications service provider and Ericsson operations’ issues. It also facilitates the adoption of new technologies such as 5G and supports communications service providers with the competence development of their personnel.
Roger O’ Hargan, Head of Service Area Networks, Ericsson, says: “Our core value is ‘Technology enhanced by people’ where people, framework and technology are our main assets. These new offerings are all about putting the service provider in the center by enabling self-help as well as smooth collaboration, co-creation, and easy access to data – all of which will help secure an always-on network experience.”
Justin van der Lande, Principal Analyst at Analysys Mason, says: “There is a demand among service providers for a more transparent interaction with their vendors when dealing with network issues. Ericsson’s intelligent workplace technology, boosted by the expertise of their people, addresses this well. This approach leverages the scale of Ericsson’s operations, its well-established frameworks and its wealth of industry knowledge to bring significant benefits to the service provider. Ericsson’s AI-powered Network Services are now readily accessible with shared data insights that put the customer experience front and center.”
Network Intelligence is built for product-near use as a natural extension of the Network Services portfolio. It is complementary to the Ericsson Operations Engine, Ericsson’s offering for managed operations, design and optimization launched in January 2019.
Feb 18, 2020 • News • 5G • future of field service • BT
BT has announced it is making its 5G plans available for all customers.
BT has announced it is making its 5G plans available for all customers.
BT was one of the first UK mobile networks to launch 5G in November 2019, when it was exclusively available for those on its BT Halo converged plan. BT’s 5G service is available in 50 of the UK’s busiest places, and on a range of the latest 5G smartphones.
BT’s 5G service provides a more reliable experience and higher speeds in crowded areas at peak times – allowing customers to video call, stream and download without interruption at train stations, concerts and stadiums.
Those opting for BT’s 5G service can enjoy it in busy parts of London, Birmingham, Manchester, Edinburgh, Cardiff, Belfast, Glasgow, Newcastle, Leeds, Liverpool, Hull, Sunderland, Sheffield, Nottingham, Leicester, Coventry, Bristol and Wakefield and Wolverhampton. It provides a superfast connection in high footfall locations including London’s Waterloo and Euston stations, Cardiff Central station, Glasgow’s Bath Street and St Enoch Square, Belfast’s Kingspan Stadium, and Coventry’s Council House and Cathedral ruins.
Pete Oliver, Managing Director of Marketing, BT Consumer, said: “Our BT Halo customers have been some of the first to enjoy 5G in the UK, and we’re now giving all of our customers the chance to get superfast, reliable mobile connections even in the busiest places. Whether you’re watching HD TV or sport on the go, or FaceTiming your family on the way home, 5G makes a huge difference to everyday experiences and opens up even more exciting new experiences like seamless augmented reality and HD mobile gaming.”
Dec 19, 2019 • News • 5G • future of field service • Ericsson
Data call connects Bern, Switzerland and Gold Coast, Australia using Ericsson Spectrum Sharing over live commercial 5G networks and commercial form factor 5G smartphones.
Data call connects Bern, Switzerland and Gold Coast, Australia using Ericsson Spectrum Sharing over live commercial 5G networks and commercial form factor 5G smartphones.
Dec 11, 2019 • News • 5G • future of field service • SMEs
Dec 06, 2019 • News • 5G • future of field service • Ericsson
Ericsson to deploy 3GPP standards-based 5G New Radio (NR) and core network.
Ericsson to deploy 3GPP standards-based 5G New Radio (NR) and core network.
Dec 03, 2019 • News • 5G • future of field service
5G commercial contract is part of MTN South Africa’s network modernization.
5G commercial contract is part of MTN South Africa’s network modernization.
Nov 22, 2019 • News • 5G • future of field service • SMEs
New research, reveals 72% of UK SMEs believe 5G will make them more efficient and successful.
New research, reveals 72% of UK SMEs believe 5G will make them more efficient and successful.
Nov 20, 2019 • News • 5G • future of field service
First-of-its-kind collaboration creates fully-integrated AI/analytics solutions.
First-of-its-kind collaboration creates fully-integrated AI/analytics solutions.
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