Noventum Announces their Field Service Management Solutions Reality Check

Nov 02, 2017 • News • Microsoft • Noventum • Research • IFS • servicemax

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Noventum has released its FSM Solutions Reality Check report, a comprehensive overview of the leading Field Service Management (FSM) solutions to help organisations select the solutions best suited to their requirements.

According to research and evaluations conducted by Noventum, Field Service Management solutions provided by ServiceMax, Microsoft and IFS are best positioned to provide maximum business benefits to service businesses while the potential risks and TCO are the lowest.

Noventum evaluated vendors and their products by assessing their functional and non-functional capabilities against the industry leading Service Capability & Performance (SCP) Standards to determine whether the solutions can support the key businesses capabilities service businesses need to be successful.

Service organisations that are planning to select a new FSM solution can benefit from the knowledge and data collected to select the best FSM solution for their specific needs and for their specific situation.

Service organisations that are planning to select a new FSM solution can benefit from the knowledge and data collected to select the best FSM solution for their specific needs and for their specific situation. By using Noventum’s evaluation framework based on SCP this can be done in a much shorter timeframe and with a better and completer set of service requirements and evaluation criteria than is typically the case, ensuring that the selected solution can support all service processes in scope.

 

Through our extensive customer engagements, via product demos and customer references visits, Noventum validated the capabilities of service management solutions to ensure that they meet client’s needs in real world situations.

Visit Noventum’s website to request a copy of the report (http://noventum.eu/whitepaper/fsm-solutions-reality-check).

Join Noventum at Field Service Europe on 6-8 December 2017, with over 55 heads of service speakers.

You can register today http://fs-ne.ws/nCix30gid3o for Field Service, including the including the Service Industry Standards Day with a 20% discount (Service providers only) when you indicate the registration FSEU17FSN

 

 

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