New RPA Manages Virtual Workforce

May 05, 2020 • Software & AppsNewsAutomationfuture of field serviceIndustrial AutomationRPA

Zryon's Console X uses AI to analyse and streamline processes.


Kryon has launched ConsoleX, a robot-centric management platform that the firm says can configure, schedule and manage virtual workforces from any location in real time.

The software runs alongside the company's current Full Cycle Automation v20.3 offering and is based on its NGINX server platform, and according to Kryon, is the only solution of its kind on the market today.

A Virtual Service Management Workforce

Robotic Process Automation (RPA) uses Artificial Intelligence to configure computer software or robots which work across the user interface to collect data and move applications, mirroring human movement. These 'robots' engage with other systems, working effectively on repetitive tasks with no error rate.

Kryon's application allowing users to manage a virtual workforce assigning workloads and task monitoring as they would with human workers while applying analytics to optimise output.

"An automation project isn't over just because it's up and running. As more and more businesses implement business processes, they need stronger tools to continually monitor, analyze, troubleshoot and scale up their RPA solutions," said Harel Tyab, Kryon's CEO.

"Kryon's Full-Cycle Automation suite, the only solution of its kind on the market today, lives up to its name by ensuring optimal performance from start to finish, it already has a proven track record in the field and a rapidly growing base of happy customers, Tyab added.

RPA is becoming increasingly popular among global enterprises as they scale-up on their automation strategy. However, this year a report from Gartner suggested a disruption could be imminent.

Hyperautomation is an all encompassing approach that seeks to identify and automate as many business processes as possible and as quickly as possible. "It involves the use of a combination of technology tools, including but not limited to machine learning, packaged software and automation tools to deliver work," an introduction to the study said. In it, Gartner argue that RPA, far from being the solution, is now just one part of this new process.