Interview: Harman Lanser, Air France-KLM on Servitization
Apr 21, 2016 • video • Management • aviation • Servitization
The move towards servitization for many manufacturers offers a new way of thinking in business, with long term contracts and profitability the carrot on the stick. Kris Oldland, Editor-in-Chief of Field Service News talks to Harman Lanser of Air France-KLM, about making the move to an outcome based approach within the aviation sector following on from his key note speech at last year's Aston Spring Servitization Conference.
To find out more about servitization register to attend this years Aston Spring Servitization Conference here
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
Leave a Reply