Today's connected customer is more empowered than ever before. This brings about it's challenges and also its own opportunities. Are you ready to embrace these? Are you prepared for the connected customer?
This handy infographic from Astea offers a useful checklist and some helpful insight into making sure your company is taking advantage of opportunities rather than coping potential threats.
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Want to know more? Field service professionals can access an accompanying white paper "Outsourcing Field Service" after claiming their free subscription to Field Service News! Click here to subscribe and get the white paper sent to your inbox now!
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