Jam-packed with some excellent and insightful statistics pulled from a number of extensive research projects this great infographic published by ClickSoftware outlines a roadmap to improving field service engagement.
Want to know more? There is an accompanying eBook to this infographic that explores the statistics featured below and more in further detail which is available for fieldservicenews.com subscribers.
Features resources Roadmap to field service engagement ClickSoftware infographic
Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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