Kris Oldland, Editor-in-Chief, Field Service News welcomes Gary York, CEO and Evans Manolis, Senior Consultant Help Lightning as the group discuss the practical considerations of implementing Augmented Reality in Field Service.

The discussion looks at whether Augmented Reality (AR) is set to become a key part of the field service toolkit, how the shift to remote services will change the role of the field service engineer, the importance of effortless when it comes to new technology, how AR can improve multiple facets of field service operations and how it can be implemented effectively within just a matter of months.

In this excerpt from that full hour long interview the conversation turns to discuss whether we have finally reached a tipping point in terms of the use of AR in field service and if its incorporation into field service operations has now become seamless.

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For further information on this topic read the latest exclusive Field Service News white paper that features additional insights on Augmented Reality

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