Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.

In this excerpt from the full discussion, the focus of the conversation is on the importance of understanding that there are multiple potential collection mechanisms of asset data that can be leveraged beyond IoT which often dominates the conversation.

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Read the Executive Briefing Report based on the findings of the latest Field Service News Research Project:

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