AUTHOR ARCHIVES: Glyn Dodd

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Can we change from fixed to variable service supply chain costs and still deliver a service?

Aug 05, 2014 • Featurescentrex servicesglyn doddservice supply chainParts Pricing and Logistics

Glyn Dodd, Managing Director of Centrex Services looks at if we can re-invent the service supply chain cost model before it becomes to late... 

The service supply chain battlefield – Part Two: The importance of the front line

Jun 02, 2014 • Featurescentrex servicesglyn doddParts Pricing and Logistics

Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan for the service industry. In the first part of this feature Glyn looked at how the battle for the service supply...

The service supply chain battlefield - Part One: ‘no man’s land’ takes centre stage...

May 21, 2014 • Featurescentrex servicesglyn doddParts Pricing and Logistics

Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan for the service industry...

Can business intelligence change the fragmented service management supply chain? (Part Two)

Jan 21, 2014 • FeaturesManagementmanagementbig databusiness intelligencecentrexcentrex servicesglyn doddService Management

In the first part of this two part feature Glyn Dodd, Managing director of Centrex Services discussed how with the current economic business pressure, reducing costs in the service management supply chain without compromising customer satisfaction...

Can business intelligence change the fragmented service management supply chain? (Part One)

Jan 06, 2014 • FeaturesManagementmanagementbusiness intelligencecentrex

With the current economic business pressure, reducing costs in the service management supply chain without compromising customer satisfaction is a challenge which must be faced head on. Glyn Dodd, Managing Director of Centrex Services explains why...

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