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FieldAware, a leader in made-for-mobile, cloud-based field service automation solutions, have recently launched FieldAware Forms to add enhanced data collection and workflow capabilities to its field service software. The improved solution increases data accuracy, speeds up data collection, automates data routing, and creates a seamless customer experience.

Field service professionals understand that accurate data collection is essential for a successful business, but this is often a lengthy and cumbersome task for those involved due to manual processes and duplicate data entry.

Paper-based processes are fraught with issues from delays in receiving vital information, to missing, incomplete information, or inconsistency in the data captured. With the enhanced capabilities of FieldAware Forms, organisations have reported a 300% improvement in customer response times and a 77% reduction in time taken to invoice by removing paper-based processes from their operations.

 

FieldAware Forms improves productivity further by eliminating redundant data entry tasks, and features like dropdown menus minimize errors and ensure high data quality across systems.

The additional embedded capabilities of FieldAware Forms allow FieldAware customers to generate an unlimited number of customisable forms that can be completed and synced to the back office at the touch of a button. Captured data can easily be searched, extracted, and sent to an analytics engine— transforming collected data into actionable business intelligence.

“The enhancements FieldAware Forms has made to automated mobile workflows will transform the all-important data collection for our customers,” says Steve Wellen, CEO FieldAware. “FieldAware Forms simplifies field data collection, improves data quality, and enables real-time data sharing. The use of dynamic, customisable forms to capture data not only saves time and eliminates paperwork, but ensures accurate records are being kept that can be used to create insightful reporting.”

“FieldAware Forms, as part of the FieldAware solution, will benefit all field service organizations looking to improve their productivity, service quality and significantly adds even greater value to those carrying out inspections and audits with compliance or regulatory obligations as part of their operations.”

FieldAware Forms is available to all new and existing FieldAware customers, extending the feature set with the enhanced mobile forms capabilities.

For more information on FieldAware visit www.fieldaware.com

 

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