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We are currently running a research project aiming to build a picture of what the field service engineer of 2022 will look like.

What tools we he use? What skills will he need?

The research is being run in partnership with field service management providers ServiceMax and thanks to their support we have been able to run a prize draw for those who have taken part in the research and we are pleased to announce the following winners so far: 

• John Mackrell, Business Change Manager, British Gas
• Neil Taplin, Operations Director, Arqiva
• Stuart Morris, Support Specialist, Glory Global
• Toin Jansen, Service Director, Tennant
• Bill Taylor, Engineering Services Manager, CDW
• Erik Huysmans, Service Manager, AGFA

Emails will be sent to each of the individual winners listed above across the next 24 hours so congratulations to each of you! So thanks to all of you have entered and taken part in the research to date.

If you are not a winner - don't worry there will be one more draw this time next week once the research is closed - and if you haven't taken part yet then you can complete the research here and upon completion you will be able to enter the prize draw* - with prizes including £50 Amazon Vouchers plus tickets to field service conference Maximize Europe (worth $250)

*Prize draw entry available to field service practitioners only (i.e. Field Service Management Professionals or senior IT and Business Leaders working for an organisation that operates a field service division. 

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