Contact information:
Phone: +44 (0) 845 330 6457 Email: enquiries@sgsa.com Web: www.sgsa.com
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Jan 20, 2013 • COnsultants • management • Directory • Field Service Consultants Directory Listing • SGSA
Contact information:
Phone: +44 (0) 845 330 6457
Email: enquiries@sgsa.com
Web: www.sgsa.com
Services Provided by SGSA:
- Health Checks
- Re-Engineering,
- Strategic Planning
- Service Marketing Programs
- Call Centre and Help Desk Consolidation
- International Support
- Requests for Proposals (RFPs)
- Assistance in Selecting
About SGSA:
SGSA has the expertise, knowledge and tools available to help your support organisation deliver the level of service your customers expect.
Our team of qualified consultants have support industry backgrounds and understand your business. We offer a support centre health check that will enable these practitioners to identify exposures in your support business that left unchanged will impact your customers, company or employees.
Our senior consultants are available to help you implement and manage changes that will help you develop a highly productive support operation achieving superior levels of customer satisfaction and loyalty. The result is an improvement in the levels of service delivered to your customers that establishes a benchmark for your competitors to meet.
SGSA instructors deliver public and private classes developed by Service Strategies Corporation, the Consortium for Service Innovation and Alexander Consulting throughout Europe, the Middle East and Africa.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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