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Contact information: 

Key Contact: Sania Khalid
Phone: +1 416-597-4779
Web: fieldserviceeu.wbresearch.com
Twitter: @WBResearch

Go to Field Service Europe for:

Field Service Europe is a forum for senior-level service executives from leading global organisations to share best practices on today’s most pressing issues including adopting a proactive and preventive approach to customer management, streamlining after-sales business to radically improve productivity, and utilising advanced remote diagnostics technology to increase efficiency and customer loyalty.

Our peer-driven conference is packed with in-depth workshops and interactive roundtable discussions as well as unparalleled networking opportunities like the Women-in-Service Luncheon and VIP Think Tank.

About Field Service Europe:

Field Service Europe is the only service and support event in Europe that attracts senior-level service and support professionals across industries supporting installed equipment. Field Service Europe will attract 150+ senior-level service and support professionals from multiple manufacturing verticals.

Join the event to tackle the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. The event tackles the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. Plus, Field Service Europe offers insight into the new areas challenging service and support executives all over the world, including:

• Making Field Service a recognised profit centre and finding new opportunities to increase profit margins
• Enlisting 3rd party providers and distributors for a more efficient Field Service organisation
• Using predictive maintenance and remote diagnostics to decrease costs and drive revenues
• Investing and measuring the ROI in Human Capital and Knowledge Management

Latest video from Field Service Europe:

News and Features relating to Field Service Europe:

Developing an end-to-end field service technology road map: Part One: Understanding both the customers’ and the field engineers’ needs

Ahead of taking part in a live panel discussion on End to End field service management at this years Field Service Europe Conference, Field Service News Editor Kris Oldland, will be writing a series of features around the topic. Click here to read more

Contact information: 

Key Contact: Malcolm Clark
Phone: +1 416-597-4779
Web: fieldserviceeast.wbresearch.com
Twitter: @WBResearch

Go to Field Service Fall for:

The Networking: Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

The Content: is what sets Field Service apart from our competitors. They spend six months conducting research and developing the program. Content is guided by this research, as well as our Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.

The Venue: Field Service is always held at a top tier resort versus a convention centre. At lunchtime, you’ll receive a full, three-course sit down meal. You’ll be treated as a VIP every minute. In short, we make sure you are educated and pampered at our events.

If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending Field Service is the best investment you can make.

About Field Service Fall:

Launched in 2002 the team behind Field Service have been dedicated to supporting the growth of the service industry ever since. What initially started off as 100 people in a room discussing the future of service has become 500 senior-level service executives being inspired while learning and developing their company as well as their careers. Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

Key Sessions and Speakers Include:

• Preparing For The Customer Of Tomorrow
  Renee Cacchillo, Vice President Customer & Brand Strategy, Safelite Group
• Adding Customer Value Through A Preventative Maintenance Program
  Tim Davis, Director International Military Support, Moog Aircraft
• Transforming Maintenance To Improve Customer Service
  Dane Taival, Vice President Service & Contracting, Trane
• Raising The Internal Status Of Field Services To Improve Recognition
  Kurt Bradtmueller, Director & GM Parts, Heidelberg