As part of a series of interviews for an exclusive Field Service News Documentary on the Blended Workforce in the Field Service sector, developed in partnership with ServicePower, Kris Oldland, Editor in Chief spoke with Chris Jessop, Customer Service Director, Ideal Boilers

In this excerpt from that interview, the two discuss whether there is a stigma when it comes to third-party workers and whether this is a major barrier for some field service companies when it comes to turning to a blended workforce model.

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If you hold either a FSN Premium or FSN Elite subscription you can find the full interview with Jessop in our Digital Symposium section of the website which is available at www.fieldservicenews.com/digital-symposium

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