From The Top Down. (Podcast)
Apr 26, 2019 • Features • future of field service • management • Strategies for GrowthSM • The Field Service Podcast
In the latest Field Service Podcast, Bill Pollock discusses why management buy-in can ultimately lead to service excellence.
In this special episode, Deputy Editor Mark Glover, speaks to long-term Field Service News' contributor Bill Pollock about the importance of top-down buy-in when integrating new technologies.
Citing trends from Strategies for Growth's 2018 Field Service Management Tracking Survey, Bill dissects the current state of the sector, providing some surprising insights.An essential listen from one of the most influential and experienced voices in the industry.
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