AUTHOR ARCHIVES: Coen Jeukins

About the Author:

Coen Jeukins

Coen Jeukens is VP of Global Customer Transformation at ServiceMax. He works with customers and prospects to fully unlock the true value and potential of their service organizations. Prior to joining ServiceMax, Coen was the services contract director at Bosch where he implemented an outcome-based business model, with highly impressive results. Coen is also a regular keynote speaker at prominent field service conferences around the globe.

Keeping Your Assets in Shape

Aug 25, 2021 • FeaturesCoen JeukensservicemaxLeadership and StrategyGLOBAL

In this new article for Field Service News, Coen Jeukens, VP of global customer transformation at ServiceMax, explains how to create a custom fitness plan to keep your assets in shape...

Upsell Leakage: Everything You Need To Know

Jun 01, 2021 • FeaturesCoen JeukensservicemaxLeadership and StrategyGLOBAL

Do you know what your maximum service revenue potential could be based on the product units your organization sells? Is your current service revenue less than this maximum? Do you have a process to upsell service contracts into your existing...

What service managers should know about sales

Mar 07, 2017 • FeaturesManagementCoen Jeukensfield serviceselling service

Coen Jeukens, Chief Service Officer, D-Essence describes himself as a business leader with sales DNA and a service heart, here he outlines the knowledge he thinks every service manager should have in his tool belt when it comes to selling service...

Demand generation: A Groundhog day experience

Oct 10, 2016 • FeaturesManagementmanagementDemand Generation

The profit contribution of services compared to product profits has been the subject of many workshops over the past decade. Still, achieving a true shift in sales focus is a “Groundhog day” experience writes Coen Jeukens, Service Contract Manager, ...

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