In this third part in the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we now look at the study's findings around employee...
As we continue the analysis of our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we look at the current trends amongst service-centric...
Across all service-centric sectors, a universal maxim is that an organisation’s most valuable resource is its staff. We exist in a service-centric economy, one where an effective workforce can and...
In the final of this series from an exclusive Beyond the Data report that is part of a major research project we have run in partnership with Salesforce focused on the rise of remote service delivery...

Employee Placement, Discipline and Churn

HR - Apr 20, 2021

Optimising Costs Of Managing The Workforce

HR - Apr 15, 2021

Are We Optimising Our Most Valuable Assets - Our Staff?

HR - Apr 13, 2021

Is the new normal going to be revolution or evolution?

remote service - Apr 2, 2021

Employee Placement, Discipline and Churn

HR - Apr 20, 2021
In this third part in the analysis our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we now look at the study's...

Optimising Costs Of Managing The Workforce

HR - Apr 15, 2021
As we continue the analysis of our exclusive research study run in conjunction with specialist workforce management solution provider Goodt, we look at the current trends amongst...

Are We Optimising Our Most Valuable Assets - Our Staff?

HR - Apr 13, 2021
Across all service-centric sectors, a universal maxim is that an organisation’s most valuable resource is its staff. We exist in a service-centric economy, one where an effective...

Is the new normal going to be revolution or evolution?

remote service - Apr 2, 2021
In the final of this series from an exclusive Beyond the Data report that is part of a major research project we have run in partnership with Salesforce focused on the rise of...

Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.

Recent Posts

5 min read
Digital Transformation - Mar 30, 2021

Digital Transformation meets the acceleration of global disruption

Perhaps the most overt and also important outcome of the pandemic is that the digital transformation journey...
5 min read
remote service - Mar 29, 2021

An acceleration of our increasing Uberised world

In this latest excerpt from our current Beyond the Data report run in partnership with Salesforce we look at...
5 min read
remote service - Mar 26, 2021

The increase of speed remote service delivers

In this article from our current Beyond the Data report run in partnership with Salesforce we ask if the...
5 min read
IoT - Mar 25, 2021

Reactive-Proactive-Servitized. Is this the natural evolutionary path of service design?

Prior to the pandemic we had begun to see a shift away from traditional reactive service towards proactive...

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