Before the pandemic our industry was heading down a path towards becoming a much more customer-centric sector. In one way the last twelve months has truly affirmed the importance of being close to...

Are the dynamics of customer-centricity set to change or are they the foundations of the new normal?

Covid-19 - Mar 4, 2021

Are the dynamics of customer-centricity set to change or are they the foundations of the new normal?

Covid-19 - Mar 4, 2021
Before the pandemic our industry was heading down a path towards becoming a much more customer-centric sector. In one way the last twelve months has truly affirmed the importance...

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