Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.

In this excerpt from the full discussion, the two discuss how asset data can provide a compelling and important tale of the full history of the assets both on the individual basis as well as across the install base - and why this information is critical for effective field service operations.

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Read the Executive Briefing Report based on the findings of the latest Field Service News Research Project:

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